ScribePT feels slow or seems frozen — what can I do?

Notes should generate in under 2 minutes, so if things feel sluggish, a few common culprits are worth checking: your device or network may be below our recommended specs, you might be using a remote desktop (like LogMeIn), a VPN could be limiting throughput, antivirus software may be throttling the app, or you may have too many tabs open. Start by checking your specs, then work through the list. If you're still stuck, reach out via the Help button below.