My note includes things that were never said or done during the session — what's happening?

What you're describing is sometimes called a hallucination, and it's typically caused by background conversations being picked up by your microphone. A few things that help: keep your recording device as close to your conversation as possible, try to record somewhere quieter, and if it's a recurring issue, consider requesting a USB lapel microphone through the Help button below — our team can help with that.