Information Security Management System Policy

Civicom Inc. considers information security essential to delivering its technology-driven and workforce-supported services, which include Software-as-a-Service, marketing research platforms, conferencing, transcription, virtual assistance, AI-powered web applications and software, business process outsourcing, and data entry.

Civicom Inc. is committed to maintaining the confidentiality, integrity, and availability of information. To support this commitment, the whole organization implemented an Information Security Management System (ISMS) that includes a robust framework of policies, procedures, and risk management practices. This system is designed to effectively protect the data of their customers, employees, and other stakeholders from security threats.

Civicom Inc’s management is dedicated to ensuring that:

• Sufficient logical, physical, and technological resources are allocated to establish, maintain, and assess an effective information security management system.
• Employees' awareness of information security is consistently enhanced through regular training and relevant initiatives.
• Compliance with applicable laws, regulations, and contractual requirements related to information security is maintained and regularly reviewed.
• Strategic and operational efforts are made to continuously improve the relevance, adequacy, and effectiveness of our information security management system and practices.

Civicom’s Top Management demonstrates its commitment to this information security policy by fostering participation and collaboration, engaging with all relevant internal and external stakeholders, and conducting regular policy reviews.